Games Workshop has been making Citadel Miniatures, the finest fantasy miniatures in the world, for over 30 years. Set in the worlds of Warhammer and Warhammer 40,000 these miniatures are prized by collectors, modellers and gamers alike. As a highly vertically integrated company we do pretty much everything ourselves. Why? Because we are obsessed with the quality of our products and services.
Our main operations are:
Nottingham, United Kingdom
Our global headquarters are in Nottingham’s Lenton district and home to over 600 employees. This is where we design the best fantasy miniatures in the world as well as games, books, paints and brushes, and all of the other products that people need to enjoy these gem-like creations.
Not only that, but we design and make the injection moulding tools that allow us to then manufacture our miniatures to the highest standards – these tools are incredible feats of engineering in their own right. Every Citadel Miniature sold anywhere around the world is designed, engineered, manufactured and packed at our Lenton HQ, then despatched to one of our global warehouses or straight to the customer.
We have over 420 of our own Retail Stores in 20 countries, as well as Trade Sales teams selling to over 4,000 independent retailers all over the world. The UK Retail operations, European Trade sales and export sales to territories where we don’t have operations are all run from Lenton, as well as our global webstore and the customer service teams which support these sales businesses.
Lenton is also home to our global service centre, that ensures nothing gets in the way of making Citadel Miniatures to the highest quality and getting them into the hands of excited customers. All of the functions needed to keep a £100m+ public company running are based here – IT, Personnel and Finance to name a few.
Memphis, USA & Dallas, USA
All our US and Canadian Trade operations are run from Memphis with a dedicated warehouse that ensures Retail stores and Trade stockists across North America get the same high level of service as our UK and European customers. There’s a service centre in Memphis too, that makes sure the business can keep running whatever happens. Our US and Canadian Retail operations are run from Dallas, where all the support functions that help keep our US and Canadian stores running are based.
Our office in the suburb of Ingleburn supports the Australian and New Zealand Trade and Retail operations, with a warehouse and a hard-working support team.
We have a small office in Dusseldorf, Germany with a dedicated team supporting sales growth across 12 countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Spain and Sweden
Tokyo, Japan; Shanghai, China; Singapore; Hong Kong & Kuala Lumpur, Malaysia
We have even smaller offices in Tokyo, Shanghai, Singapore, Hong Kong and Kuala Lumpur to support our growing Asian operations.